Frequently Asked Questions

UPI, debit and credit cards, and net-banking, through our secure payment gateway.

Yes. Payments are processed by a trusted, encrypted payment gateway, and we do not store your card or bank details on our website.

No — you can check out as a guest. Creating an account simply lets you track orders and reorder more easily.

Yes. A GST invoice is issued for every order. For institutional purchases, add your institution's GSTIN at checkout.

Yes — please see our Bulk & Institutional Orders page for volume discounts and GST invoicing, or email orders@drpublications.com with your list of titles and quantities for a quote.

We ship across India. We don't ship internationally yet.

Orders are dispatched within 2 working days and delivered in 3–7 working days, depending on your PIN code.

Delivery is charged at a flat rate of ₹60 per order.

Once your order ships, we send a tracking link by email/SMS.

If a book arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery to request a return or replacement. Include a photo of the item and packaging with your request.

Yes — if the work is sound and useful to its readers, we're glad to consider it.

Click the account icon and register with your name, email and a password. You can also create an account during checkout.

Use the "Forgot password" link on the sign-in page to reset it by email.

Email us or use the form on our Contact Us page. Our support hours are Monday to Saturday, 10 am to 6 pm IST.